We kicked off the project with a stakeholder workshop in St Louis with the Wing team. We needed to identify the project’s aims and explore the assumptions which had been made so far.
We used a number of Gamestorming exercises to identify what these assumptions were, and which, if wrong, were the most dangerous to the project’s success. For instance, we thought we knew where and when Wing was most likely to be used in the home. But if our assumption was incorrect we’d be designing for the wrong context of use.
These assumptions then went on to help shape our research plans by allowing us to create a list of research questions to answer.